Refund and Return Policy

At Ivydalepv, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free refund and return policy.

Returns

If you are not satisfied with your purchase, you can return the product within [此处需填写退货天数,范围7-25] days of receiving it. Please contact our customer service team at [email protected] to initiate a return. All returned items must be in their original condition and packaging, with all tags and labels attached.

Refunds

Once we receive your returned item, we will inspect it to ensure that it meets our return policy guidelines. If your return is approved, we will issue a refund to your original payment method [此处需填写退款天数,范围7-20 ] business days. Please note that we do not refund shipping costs, and customers are responsible for the cost of return shipping.

Exchanges

If you would like to exchange a product for a different size or color, please contact our customer service team at [email protected] to initiate an exchange. All exchanged items must be in their original condition and packaging, with all tags and labels attached.

Shipping

We offer free standard shipping on all orders, and expedited shipping for an additional fee. If you choose to return or exchange a product, please note that you are responsible for the cost of return shipping.

Contact Us

If you have any questions about our Refund and Return Policy, please contact our customer service team at [email protected]. We are always here to help and ensure that you are completely satisfied with your purchase.

Thank you for choosing [此处需填写店铺名称,e.g.: Glaattire] for your clothing needs. We appreciate your business and look forward to serving you again in the future.

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